- Secure order
- Easy return shipment
- Service-Hotline +31 20 809 5778Mo.-Fr. 8.30 - 16 h
To help you find yours Article as quickly as possible, we have sorted our products in the main categories (under the Multicolor line) by material. For example, if you select the category basic material, further finer product groups will be suggested to you.
You can also view products sorted under the subcategory Craft techniques is displayed. These and other subcategories such as New, Trends & Occasions or Sale can be found directly under the search filter.
In addition, you can of course use search terms or the search VBS Article number filter to display the products that are important to you.
Just below the search filter you can click on our category Ideas & Instructions. New inspirations are constantly provided for you here. Our ideas & instructions are also available directly Article under the tab handicraft suggestions.
We will tailor our products to your fabrics by the meter individual needs: Already from a length of 20 cm you can order freely in 10 cm steps.
Please note that some Motif fabrics only of them are delivered as a repeat, so that the motif is not cut to size. These are Article technically already provided with different order units.
Our prices are indicated in Euro (€) and include the legal value added tax
From a value of goods of € 75,00 we send you yours free of charge Order within Germany. For orders with a value of goods below € 75,00 we charge € 6,25 for postage, shipping and packaging per order Order. VBS the shipping costs. Further costs or surcharges, e.g. for bulky goods etc. are available from VBS not. The shipping costs will be Order displayed before you submit your order.
In addition, depending on the payment method, payment fees may be incurred.
Select the one to be evaluated. Article Under the product image you will find the tab item description and the tab item rating. Register in our shop. Now the rating portal appears. We are looking forward to your feedback, so that we can become even better for you.
Each product is marked by us with an availability status directly on the article. These following markings exist:
Example of the availability display 
Yarns contain a certain amount of moisture. In heated rooms or at high outdoor temperatures, the moisture content can change and up to 10% of the ball weight can evaporate without changing the running length. A 50g ball of yarn may therefore only weigh 45g at times. In high humidity, however, the lost weight is absorbed again.
The yield and running length of the yarn remain unchanged despite the exchange of moisture, as the yarn balls are measured by metres during the production process. The term "run length" provides information about how many metres of yarn come to a certain weight. For example, the label says 50g = 100 m. This means that you get 100 m of yarn per 50 grams at normal moisture content.
As soon as you have created your personal customer account in our online shop, you can use various very interesting functions in the VBS Use the online shop:
If you have forgotten your password, please click here.
As soon as the registration is completed, you will find a presentation of your personal data. Delivery address, billing address, change of customer profile and other personal settings can be changed here.
We are happy to help you quickly and without complications. Write to us and we will contact you immediately. Or use our service contact.
The registration via the no longer Customer number meets the necessary security standards. In order to ensure a secure shopping experience, the registration is done via your e-mail address and your personal Password.
If your customer account has a credit balance, this is valid for an unlimited period of time. The amount of the credit will be automatically offset at the next Order one. The assets are transferred to you afterwards in the Payment method back, by which the assets developed.
Ordering in our VBS online shop is really quite comfortable!
Take your time to choose your favourite products. You can do this Selection by clicking on one of them or Watchlist by clicking on the green field in yours. The Cart icon in the upper right corner of your screen shows you the number of products you have selected. For those Order you now click on this symbol.
You can cancel one by Order email or by phone. Since we always try to ship quickly, yours Order may already have been packed in stock. In this case we cannot stop the delivery to you.
www.vbs-hobby.com is a certified online shop of the EHI - Retail Institute e.V. and the bevh Bundesverband des Deutschen Versandhandels e.V. We proudly carry this seal of quality:
We offer you the following payment options:
Your data protection and data security is our highest priority. www.vbs-hobby.com is a certified online shop of the EHI - Retail Institute e.V. and the bevh Bundesverband des Deutschen Versandhandels e.V. Further information on data protection and data security can be VBS found here
Our prices are indicated in Euro (€) and include the legal value added tax.
We are happy to help you quickly and without complications. Write to us and we will contact you immediately. Or use our service contact.
Our prices are indicated in Euro (€) and include the legal value added tax.
From a value of goods of € 75,00 we send you yours Order free of charge within Germany. For orders with a value of goods below € 75,00 we charge € 6,25 for postage, shipping and packaging per order Order. VBS the shipping costs. Further costs or surcharges such as for bulky goods etc. are available from VBS not. The shipping costs will be Order displayed before you submit your order.
All offered Article are, unless clearly stated otherwise in the product description, immediately available and have a Delivery time 4-7 day delivery time.
Please note that this will be delayed Delivery by one day if there is Order a Delivery Sunday and a public holiday in between. You will find the exact Delivery time one displayed directly Article below the price.
Example 
Within Germany applies:
Yes, we always deliver to the address you specify within Germany. During the ordering process or in your customer profile you can (Billing address) define the and the Shipping address individually. This can Shipping address also be one Packing Station .
If you have entered our online shop from a different country (except FR, AT, CH), the following applies
Yes, during the ordering process or in your customer profile you can define the and the Shipping address individually (Billing address) .
Your goods are delivered to you by our service partner DHL.
With shipment tracking, you always keep an eye on yours Order . As soon as we have handed over your package to our shipping partner, you will automatically receive a shipping confirmation by email. In this email you will find your tracking number and a direct link to the tracking system.
As a customer in the VBS Online-Shop the possibility to track the shipment via your customer account.
Within Germany there are usually further delivery attempts after the first delivery attempt on the next 2 following days.
And this is how easy it is to return goods at VBS:
- Log in with your customer number and order number at www.vbs-hobby.nl/retoure.
- Select all items that you would like to return to us.
- Check your information for correctness.
- Print out the return bill and the return label.
- Put the original packed items together with the return label into the package.
- Please affix the return label to the package and return it to us with full postage.
Returns: VBS shall bear the direct costs of returning the goods, provided that you use the return slip / return label to be issued by VBS. Otherwise, you shall bear the direct costs of the return. For returns for which VBS is not responsible (e.g. if you are not satisfied with the goods), VBS will charge you a flat-rate return fee of € 6.99 per return, which will be offset against the returned goods.
Returns from Germany: VBS bears the direct costs of returning the goods, provided that you use the return slip to be issued by VBS. Otherwise, you shall bear the direct costs of the return shipment.
Returns from Austria: VBS will bear the direct costs of returning the goods, provided that you return the goods to VBS freight collect. Otherwise, you will bear the direct costs of the return shipment.
If you Article use the return slip and the return label, you can return it to us within 1 month. You will receive the return slip and the return label after indicating your customer and Order number at www.vbs-hobby.nl/retoure/.
If yours Article was delivered incorrectly or is defective, you can send it back to us as a complaint. Please use our returns platform at www.vbs-hobby.nl/retoure.
If a return is Article defective, you can arrange for the return via our returns portal at www.vbs-hobby.nl/retoure
The refund will take up to 10 days after we receive your return shipment, provided we have received all the information from you for the payment transfer.
Please use our returns portal at www.vbs-hobby.nl/retoure for your complaint. We will check your request and provide you with a free return label and the return slip accordingly. If you have any questions, please feel free to contact our customer service.
Please contact us so that we can help you as soon as possible: Write to us and we will get back to you as soon as possible. Or use our service contact.
We reserve the right to make partial deliveries if a Article product is currently not available or if the promised delivery is Delivery time delayed. The later available goods will then be delivered subsequently without additional shipping costs. We will inform you about the expected delivery date, or you will find a corresponding information on your invoice.
If an Article expected longer than 4 weeks not available or the value of goods for a subsequent delivery is less than € 7.90, we will not Article automatically deliver it/them. We will inform you in this case or you will find a corresponding information on your invoice.
We are happy to help you quickly and without complications. Write to us and we will get back to you immediately. Or use our service contact.
To give you all the important product information at a glance, we have installed many graphic symbols in our online shop. Read here what they mean.
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